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If arrangements have not been made prior to 5 p.m., you must wait until the next business day to have water restored. You will also be charged an additional turn-on fee for each time the Customer Service Worker comes out to the property to attempt to turn the water on. You will then need to call the Water Billing Division at 63, before 5 p.m., to reschedule the turn-on. If no one answers the door, or does not have access, the water service will not be restored. and 4:30 p.m.Ĭustomers must be present and have access to the property when the Customer Service Worker arrives. Once you register online, the city can automatically charge or draft your utility bill to your credit card or checking account on the due date. The City of Aurora also offers credit card and bank draft auto-pay. Pay by Credit Card/Bank Draft - Automatic Payment
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Download the Automatic Water Bill Payment Form (PDF). It's safe and simple, simply fill out the form attached and submit it to the Water Billing Division in order for us to manually sign you up for drafting. The city can automatically withdraw your bimonthly utility bill from your checking account on the due date. The City of Aurora offers Automatic Water Bill Payment. Call 63 to access our automated phone service. The City of Aurora is pleased to offer this free, convenient service. Pay with cash, check, or credit/debit card at our payment kiosk located outside of City Hall, 44 E Downer Place, Aurora, IL. to 5 p.m.Īrea banks, currency exchanges, or other businesses are NOT authorized to accept water bill payments. Pay In PersonĪurora City Hall, 44 E Downer Place, Aurora, IL, or Aurora Customer Service Center, 3770 McCoy Drive, Aurora, IL. Allow at least five days for mail delivery and processing. Send a check or money order to City of Aurora, PO Box 2697, Aurora, IL 60507-2697.
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The City of Aurora is pleased to offer this free and convenient online payment service. We also ask that customers notify us immediately of any changes in their email addresses. If you have questions about the E-Notification service, please contact the Water Billing Division. To register for this service, call the Water Billing Division at 63 or send an email message to the water billing division.
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Customers who register for E-Notification will continue to receive printed bills in the mail for 3 billing cycles after receiving an E-Notification registration confirmation. The E-Notification also contains a link to the customer's account history and the city's online bill payment service. A summary of the customer's bill is included in the E-Notification. This service notifies water customers when their bimonthly water bills are available for online viewing. The City of Aurora offers an E-Notification service for city water accounts. When you attempt to access your account, we will verify your identity before providing any account information.
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We will also ask to see your driver's license or other identifying documents. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. Important Information About Our Account Proceduresįederal law requires municipalities to obtain, verify, and record information that identifies each person who opens or attempts to gain access to an account. I know this will go nowhere just saying.To provide municipal, financial services of the highest quality to the Residents and Businesses of the City of Aurora, the City Council, and the City Staff, in an efficient and progressive manner, while safeguarding City assets and upholding the Public Trust. Unfortunately, at the expense of their customers and patience both one. The service level is going down and everybody uses can’t have help Covid blah blah blah. I find this app is just taking us one step further away from human communication with patients with the cost of healthcare, our care from these facilities specially, the pharmacy at Aurora Summit is awful. I have been very happy with that because I get to talk to a pharmacist when I pick up my meds they typically always have my prescriptions right and quick. I am changing all my prescriptions over to Highway F the remote prescription center. The pharmacy at Summit no longer wants to dispense prescriptions to the patients, they want it all mail order.
We couldn’t find it and my wife works at Aurora. Unfortunately, my wife and I tried to go onto the LiveWell app and check our prescription status because I got a notice a prescription status.
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